Frequently Asked Questions

Feel free to contact us if you don't find what you're looking for here!

I don’t see shipping costs when I go to check out – how much is shipping?

We currently do not ship straight to your door due to the often high cost of shipping frozen perishables. In the future, we hope to have door-to-door shipping available at an affordable price, but currently we use pick-up events to distribute your pre-ordered salmon. If you live near one of the locations listed on our website, there are details linked to that location that will inform you of the local pick-up event(s) schedule. For all of our CSF Locations listed, there will be no extra shipping costs.

Wait a second… I thought the best fish is fresh fish?  Why is your fish frozen?

You’re right! The best fish is enjoyed fresh, right out of the water! But, the longer a fish is out of the water and unfrozen before making it to your plate, the lower the quality. We immediately chill our fish when it is caught, and within hours it is fileted and flash-frozen. Deep freezing and commercial vacuum-packing techniques seal in the just-caught freshness and quality. There are no adverse side-effects to freezing if care is taken in the thawing process. In fact, the extreme freezing temperature is one of the things that makes our salmon sushi-grade (for raw consumption) and superior in quality to so-called “fresh” fish that has been refrigerated for days.

Why are salmon shares purchased online in advance?

In the spring, before a single fish is caught, we pay our professional processor in Alaska so that a portion of our upcoming harvest is reserved for all of you. Your purchase in the spring allows your share of the summer catch to be designated for you as it moves through a careful process to get from the net to your table.

How and when do I get my wild salmon?

Once you’ve purchased online in the spring, you’ll pick-up your salmon share(s) in September, at one of our annual pick-up events! In order to offer the very best wild Alaskan sockeye at an improved price point, our community supported fishery (CSF) is modeled on efficiency. Our salmon is caught in June and July, transported in deep freeze by barge and by long-haul freight in August, and distributed in September at annual pick-up events.

A 20 lb. share of salmon?  How am I going to fit that in my freezer?

Our typical share size is twenty pounds (check your location for share sizes available in your area), and takes up less than half the space in a typical household fridge freezer. Since each piece of salmon is individually vacuum-packaged, it is easier than one might think to fit the filets into available spaces. Since that puts having Alaskan for dinner in arms reach, we don’t get any complaints regarding crowded freezers!

I missed the purchasing deadline – or – I didn’t buy enough salmon.  Do you keep salmon on-hand during the off-season?

We have a purchasing deadline mid-to-late May each year, after which availability is not guaranteed. We bring the wild salmon catch to our communities in 1,000 pound containers, so generally the only time we have extra salmon available is when we are selling the remainder of a container. And word to the wise: it typically sells out quickly, so don’t miss out. 🙂

There isn’t a CSF location in my area but I really want some of your sockeye!  What can I do?

If you are interested in organizing participation in your community, we would love to hear from you! Between neighbors, co-workers, friends, and family, you might be surprised how quickly this delicious salmon will disappear.

Do you ship your wild salmon on an individual order basis?

We rarely ship individual orders. Reason? Our salmon is frozen, and overnight delivery of a 20 lb. order is often well over $100 in shipping charges alone. If you think you could gather a group of wild salmon eaters, we’d be glad to look into delivering in bulk to your group.

What payment methods do you accept?

All our purchases go through our online store, which accepts all major credit cards.


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