Lancaster’s CSF Pick-Up Events
Important Details for Customers
Where
Lancaster’s drive-through CSF Pick-Up Events take place at the freezer where our harvest is warehoused locally.
1555 Sylvan Road, Lancaster, PA 17601
When
Customers who purchased salmon may pick-up at the SAT 9/28 event
— OR —
sign up (look for email in September) to pick-up at an earlier TBD weeknight event
Early Event
*Tuesday, September 17th or 24th TBD, 2019*
5:30-7 PM, rain or shine
*Date TBD based on arrival of salmon from Alaska. Email sign up will be sent to all customers in September. Attendance will be capped to manage traffic and wait time.*
Main Event
*Saturday, September 28, 2019*
9 -11 AM, rain or shine
*In the event of severe weather or shipment delay, purchasers will be notified the event is delayed one week.*
If it is impossible to pick-up your salmon at one of the scheduled events, a limited number of flexible pick-ups may take place during weekday business hours at 1555 Sylvan Road until 10/11/19.
This option must be pre-arranged at time of purchase or no later than 8/31/19.
A $25 cash fee payable directly to the third party freezer warehouse at the time of pick-up applies.
Things You Need to Know
TRANSPORTING YOUR FROZEN SALMON:
The salmon will be frozen below zero when you pick it up, so in an air-conditioned vehicle it will stay frozen for a drive that is not too long, even without ice. One share fits inside a normal large size cooler. We do not provide ice or insulated packing materials, so be sure to bring what you think you will need to keep your salmon frozen.
PURCHASE TERMS
To reserve your share, purchases are due online by May 25th. All major credit cards are accepted. When extra shares are available after May 25th, purchasing will continue online until salmon is sold out. Orders canceled by May 31st will receive a full refund, minus credit card processing fees. Orders canceled June 1st or later will not be refunded.
PICK-UP
Due to the complexity of logistics for a frozen perishable product, shares that go unclaimed at pick-up events may be forfeit without a refund or subject to additional handling or delivery costs passed on from our third party storage and transportation providers. Please be sure to arrange for timely pick up.
COMMUNICATION
We provide information via the email address (primarily) or cell phone number (rarely) provided during the check-out process. Please make sure that email from @eatwildsalmon.com is permitted through your spam filter, and let us know if any of your contact information changes. We will not spam or share your contact info.
RELEASE
By purchasing, you release Kwee-Jack Fish Co. and the CSF pick-up site from any responsibility or liability for injury which you or anyone accompanying you or in your stead may incur as a result of being on the premises.
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