Wild-Caught Seafood
Home Delivery

When do you ship seafood orders?

Kwee-Jack Fish Co. ships frozen seafood orders every Monday to minimize transit time and help prevent packages from sitting in carrier facilities over the weekend.

Orders placed before 7:00 AM Mountain Time on Monday are scheduled to ship that day. Orders received after the cutoff ship the following Monday.

Shipping dates may change due to holidays or planned warehouse closures. Please review our ⁠Annual Shipping Schedule for upcoming exceptions.

Why do you only ship on Mondays?

We ship frozen seafood on Mondays to reduce the risk of weekend shipping delays and help preserve the quality of your order.

Our seafood is carefully packed in insulated boxes with dry ice, and our shipping schedule is designed to help it reach your doorstep as quickly as practical.

By concentrating shipments at the beginning of the week, we reduce the likelihood of packages remaining in carrier facilities over the weekend.

How much does shipping cost?

Kwee-Jack offers FREE shipping on frozen seafood orders of $299 or more within the contiguous United States.

Our frozen seafood shipping rates are:

• $299 or more: FREE shipping.
• $199–$298.99: $39.95 shipping.
• Minimum frozen seafood order: $199.

Our wild Alaskan salmon oil supplements ship free, regardless of order value, and are fulfilled separately from frozen seafood orders.

Many customers combine several varieties of wild-caught seafood in one shipment to stock their freezers and qualify for free shipping.

Browse our ⁠Wild-Caught Seafood Home Delivery collection to build your own seafood order.

How is frozen seafood shipped?

Kwee-Jack ships wild-caught seafood in insulated shipping boxes packed with dry ice to help maintain frozen temperatures during transit.

Our seafood is flash-frozen to preserve quality and individually vacuum-sealed when applicable. Each shipment is carefully packed according to its destination, expected transit time, and seasonal temperatures.

Seafood may arrive fully frozen or partially thawed but still cold. Follow the handling instructions provided with your order and contact us promptly if you have concerns about its condition upon arrival.

Will my seafood stay frozen during shipping?

Our insulated packaging and dry ice are designed to keep seafood frozen throughout transit, including shipments to warmer regions of the United States.

We adjust the amount of dry ice based on expected transit time, destination, and seasonal temperatures.

Although most orders arrive frozen, some products may arrive partially thawed. This does not automatically mean the seafood is unsafe, provided it has remained at a safe temperature during transit.

If your seafood arrives thawed, warm, or in questionable condition, please contact Kwee-Jack promptly so we can help assess the shipment.

Can I order different kinds of seafood in the same shipment?

Absolutely! Kwee-Jack customers can build their own seafood boxes by combining different varieties of premium wild-caught seafood in a single order.

Popular combinations include wild Alaskan sockeye salmon, halibut, Pacific cod, black cod, shrimp, ahi tuna, swordfish, mahi-mahi, and smoked salmon.

Mixing products is a convenient way to enjoy more variety, stock your freezer, and qualify for free shipping on frozen seafood orders of $299 or more.

Explore our ⁠Wild-Caught Seafood Home Delivery collection to create your own assortment.

Salmon oil supplements can also be purchased with seafood, but they may ship separately because they do not require frozen shipping.

Is your seafood wild-caught?

Yes! All seafood sold by Kwee-Jack Fish Co. is wild-caught, never farm-raised. Our selection includes ⁠wild Alaskan sockeye salmon, coho salmon, halibut, Pacific cod, black cod, Gulf shrimp, mahi-mahi, ahi tuna, and more.

We believe wild-caught seafood offers exceptional flavor, quality, and a direct connection to the fisheries and fishermen who harvest it.

Want to learn more about the differences? Read our Wild vs. Farm-Raised Salmon Guide.

Why do you sell frozen seafood instead of fresh?

Our seafood is professionally flash-frozen at peak freshness to help preserve its natural flavor, texture, and quality.

Unlike seafood labeled “fresh” that may spend several days traveling through distribution channels before reaching a seafood counter, properly frozen seafood can maintain excellent quality until you’re ready to enjoy it.

Flash freezing also allows us to deliver premium wild-caught seafood directly to customers throughout the contiguous United States without relying on the short shelf life of unfrozen fish.

Where does your seafood come from?

Our wild Alaskan sockeye salmon is harvested by our family in Bristol Bay, Alaska, home to the world’s largest wild sockeye salmon fishery.

Our other seafood varieties are sourced from carefully selected fishermen, processors, and fisheries that meet our standards for quality, responsible harvesting, and exceptional flavor.

While we personally harvest our Bristol Bay sockeye salmon, we work with trusted suppliers to offer additional species from Alaska and other wild fisheries around the world.

Is your seafood vacuum sealed?

Most Kwee-Jack seafood products are individually vacuum-sealed to help protect quality during frozen storage, reduce exposure to air, and make it convenient to thaw only what you need.

Packaging and portion sizes vary by product. For example, our ⁠wild Alaskan sockeye salmon whole fillets are packaged differently from our individually portioned seafood products.

We recommend checking each product description for specific details about portion sizes, packaging, and preparation.

Why buy seafood from Kwee-Jack Fish Co.?

At Kwee-Jack Fish Co., we’re commercial fishermen ourselves, and we believe customers deserve to know where their seafood comes from.

Every summer, our family harvests wild sockeye salmon in Bristol Bay, Alaska. We carefully handle and freeze our catch to preserve the quality of the fish from the time it’s harvested.

For seafood we don’t personally catch, we work with trusted fishermen, processors, and responsibly managed fisheries that share our commitment to quality.

Our goal is simple: to provide premium wild-caught seafood with the traceability, care, and personal accountability that come from buying from a family-owned fishing business.

How should I thaw frozen seafood?

For the best flavor and texture, we recommend thawing your wild-caught seafood slowly in the refrigerator.

Always remove seafood from its vacuum-sealed packaging before thawing. Place the fish in a covered container or on a plate to catch any moisture, and allow it to thaw in the refrigerator at 40°F or below.

For faster thawing, place the seafood in a clean, leakproof bag and submerge it in cold water, changing the water every 30 minutes. Seafood thawed using this method should be cooked immediately.

Avoid thawing seafood on the countertop or in warm water, as this can allow harmful bacteria to multiply.

How long will frozen seafood last?

When properly packaged and kept continuously frozen at 0°F (-18°C) or below, wild-caught seafood can maintain excellent quality for an extended period.

For the best eating experience, we generally recommend enjoying our frozen seafood within one to two years, depending on the species, packaging, and storage conditions.

Fatty fish such as salmon may experience gradual changes in flavor and texture during extended storage, even when safely frozen.

Keeping seafood consistently frozen and minimizing temperature fluctuations helps preserve its natural flavor, texture, and quality.

How long does seafood last after thawing?

Once thawed in the refrigerator, most raw seafood should be cooked within 1–2 days, although we recommend preparing it within 24 hours for the best flavor and texture.

Always keep thawed seafood refrigerated at 40°F or below and follow any product-specific handling instructions.

If your seafood develops an unusual odor, slimy texture, or other signs of spoilage, do not consume it.

For the best results, thaw only the amount of seafood you plan to prepare.

Can I refreeze seafood after thawing?

Yes, seafood that has been thawed safely in the refrigerator can generally be refrozen, provided it has remained at 40°F or below and has been handled properly.

However, repeated freezing and thawing can affect the texture and moisture content of fish. For the best eating experience, we recommend cooking seafood after its first thaw whenever practical.

Seafood thawed using cold water should be cooked before refreezing.

Cooked seafood can also be frozen again when cooled promptly and stored properly, although some changes in texture may occur.

Our recommendation: Keep your Kwee-Jack seafood frozen until you’re ready to enjoy it, and thaw only what you need.

Who catches your seafood?

Kwee-Jack Fish Co. is a family-owned commercial fishing business. Every summer, our family harvests wild Alaskan sockeye salmon in Bristol Bay, Alaska, one of the world’s most productive wild salmon fisheries.

For the additional seafood we offer, including halibut, cod, shrimp, tuna, and other wild-caught species, we work with trusted fishermen, processors, and responsibly managed fisheries that meet our standards for quality and responsible harvesting.

While we don’t personally catch every species we sell, we carefully select the seafood we offer based on our firsthand experience in the commercial fishing industry.

Learn more about our family & fishing story on our  About Us page.

What makes Kwee-Jack Fish Co. different?

We’re more than an online seafood store—we’re commercial fishermen.

Our family spends every summer harvesting wild sockeye salmon in Bristol Bay, Alaska. That firsthand experience shapes how we select, handle, and deliver the seafood we sell.

Unlike seafood retailers that rely entirely on outside suppliers, we personally harvest our wild Alaskan sockeye salmon and carefully source additional seafood varieties from fishermen and processors we trust.

We focus on premium wild-caught seafood, careful handling, flash-frozen quality, and dependable home delivery throughout the contiguous United States.

Our goal is simple: provide exceptional seafood backed by real fishing experience, honest sourcing, and personal customer service.

Why buy seafood directly from the fishermen?

Buying seafood directly from fishermen connects you with people who understand the entire process—from harvesting and handling fish to processing, freezing, and delivering it to your home.

At Kwee-Jack Fish Co., our family personally harvests wild sockeye salmon in Bristol Bay, Alaska. We’re involved in the fishing industry firsthand, giving us a practical understanding of what makes exceptional seafood.

That experience also guides how we select other wild-caught seafood products from trusted fishing operations.

When you buy from Kwee-Jack, you’re supporting a family-owned fishing business that takes personal responsibility for the quality of the seafood it sells.

Interested in learning more about the fish we harvest? Explore our Wild Alaskan Salmon Guide to discover the differences between wild salmon species, learn about Bristol Bay sockeye salmon, and understand what makes Alaska’s wild salmon fisheries unique.

Still have questions?

We’re always happy to help!

Whether you have questions about shipping, choosing the right seafood, preparing your order, or understanding where our products come from, the Kwee-Jack Fish Co. team is here to assist you.

Email: shipping@eatwildsalmon.com
Phone: 406-272-2466

You can also review our  ⁠Annual Shipping Schedule for upcoming shipping dates, holiday closures, and warehouse schedule changes.